Privacy Policy
Effective Date: August 21, 2025
At Rehema Serene Care, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
- Personal information you provide (such as your name, phone number, email, or address) when you contact us or request services.
- Health or support-related information you share when inquiring about care services.
- Website usage data, such as IP address, browser type, and pages visited (collected through cookies or analytics tools).
2. How We Use Your Information
- Respond to your inquiries and provide requested services.
- Personalize care and support to meet your needs.
- Improve our website and services.
- Comply with legal or regulatory requirements.
3. How We Share Information
- We do not sell or rent your personal information.
- We may share information only when it is necessary to provide care services (with your consent), required by law, or with trusted service providers who assist us in running our business under strict confidentiality agreements.
4. Data Security
- We take reasonable steps to protect your information through secure systems, restricted access, and staff training.
- However, no online system is completely risk-free, so we encourage you to share sensitive information with us directly by phone or in person.
5. Your Choices and Rights
- You may request access to, correction of, or deletion of your personal information at any time.
- You may opt out of email or phone communications by contacting us.
6. Cookies and Website Tracking
- Our website may use cookies or analytics tools to understand how visitors use the site.
- You can adjust your browser settings to refuse cookies if you prefer.
7. Contact Us
- If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Rehema Serene Care
- Email: info@rehemaserenecare.ca
Privacy at a Glance
- What we collect: Your name, contact details, and the care information you choose to share with us.
- Why we collect it: So we can provide you with the right care and improve our services.
- Who sees it: Only our trusted team and partners who help us deliver care. We never sell your information.
- How we protect it: We use secure systems and limit access to your information.
- Your choices: You can ask us to update or delete your information, or stop communications at any time.
- Questions? Reach out to us at info@rehemaserenecare.ca.